TacHaven Privacy Policy | Haven Defense Group

Last Updated: July 16, 2026

Haven Defense Group LLC, referred to in this Privacy Policy as “Haven Defense Group,” “we,” “us,” or “our,” operates the TacHaven mobile application and related services, collectively referred to as the “App.”

This Privacy Policy explains what information we may collect when you use TacHaven, how we use and share that information, and the choices available to you.

By accessing or using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you access and use TacHaven and which features you enable.

A. Google Sign-In and Authentication Information

When you sign in using Google, we may receive information associated with your Google account, including:

Your name
Your email address
Your profile picture
Additional information that you explicitly authorize through applicable Google OAuth permissions

If TacHaven requests access to another Google service, such as Google Drive, the requested access and its purpose will be presented to you before authorization.

Google does not provide your Google account password to us.

B. Information You Provide Directly

We may collect information that you voluntarily provide through the App, including:

Account details
Username or profile information
Training records
Drill results
Range-session information
Notes or other content you create or upload
Support requests
Feedback
Other communications you send to us

Do not submit information through the App that you do not want associated with your account.

C. Information Collected Automatically

When you use TacHaven, certain information may be collected automatically.

Device Information

This may include:

Device type or model
Operating system and version
Application version
Device or application identifiers
Language settings
Country or general region

Usage Information

This may include:

App features used
Screens viewed
App interactions
Session frequency
Session duration
Dates and times of use

Analytics and Performance Information

TacHaven may use Google Analytics for Firebase and Firebase Crashlytics to collect information about:

Application events
Feature usage
Errors
Crashes
Diagnostic information
Application performance

Push-Notification Information

When push notifications are enabled, we may collect and use a device push-notification token to deliver notifications to your device.

You can control push-notification permissions through your device settings.

Location Information

TacHaven may collect coarse or precise location information only when:

A feature requires location access;
The App requests the appropriate device permission; and
You grant that permission.

You can limit or revoke location access through your device settings. Some location-dependent features may not work when permission is disabled.

D. Third-Party Services and Software Development Kits

TacHaven may integrate with third-party services that help us authenticate users, operate the App, analyze performance, send notifications, and process purchases.

These services may include:

Firebase Authentication
Google Analytics for Firebase
Firebase Cloud Messaging
Firebase Crashlytics
Google Play Billing
Apple in-app purchase services
Other infrastructure or service providers used to operate TacHaven

These providers may collect device identifiers, diagnostic data, usage information, transaction information, or other information necessary to provide their services.

Their collection and use of information are also governed by their own terms and privacy policies.

2. How We Use Information

We may use the information we collect to:

Provide, operate, and maintain TacHaven
Create and manage user accounts
Authenticate users
Save and display user-created training information
Provide requested App features
Personalize the user experience
Analyze usage and improve the App
Diagnose crashes, errors, and technical problems
Maintain application security
Send requested or authorized push notifications
Process in-app purchases and subscriptions
Respond to support requests and feedback
Detect and prevent misuse, fraud, or abuse
Enforce applicable terms and policies
Comply with legal obligations
Protect the rights, safety, and property of users, Haven Defense Group, and others

3. Google API Services User Data

When TacHaven accesses information through Google APIs, our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable limited-use requirements.

We use Google user data only to provide or improve user-facing features within TacHaven.

We do not:

Sell Google user data;
Use Google user data for targeted advertising; or
Transfer Google user data except as necessary to provide the requested service, with the user’s consent, or as otherwise permitted by applicable policy or law.

4. How We Share Information

We do not sell your personal information.

We may disclose information in the following circumstances.

A. Service Providers

We may provide information to companies that perform services on our behalf, including:

Cloud-hosting providers
Authentication providers
Analytics providers
Crash-reporting providers
Notification providers
Payment and subscription platforms
Technical-support providers

These providers are permitted to use information only as necessary to perform services for us, subject to their applicable terms and contractual obligations.

B. Payment Providers

Purchases and subscriptions may be processed by Google Play, Apple, or another authorized payment provider.

We generally do not receive complete payment-card information. We may receive transaction details such as:

Purchase status
Subscription status
Product purchased
Transaction identifier
Renewal or expiration information

C. Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to a lawful request from a government authority
Enforce our agreements or policies
Investigate fraud, abuse, or security concerns
Protect the rights, property, or safety of Haven Defense Group, our users, or others

D. Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

When required by law, we will provide notice of a material change in ownership or use of personal information.

E. Aggregated or De-identified Information

We may use or share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify an individual.

5. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information associated with TacHaven.

These measures may include:

Encryption during transmission
Account-authentication controls
Access restrictions
Service-provider security controls
Monitoring and diagnostic measures

No electronic transmission or storage system is completely secure. We therefore cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.

Users are responsible for maintaining the security of their devices and account credentials.

6. Data Retention

We retain personal information for only as long as reasonably necessary to:

Provide TacHaven and its features
Maintain user accounts
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Prevent fraud or abuse
Meet accounting or recordkeeping requirements
Comply with applicable law
Enforce our agreements

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Backup copies may remain for a limited period before being deleted through normal system processes.

7. Account and Data Deletion Requests

You may request deletion of your TacHaven account and associated personal information.

Requesting Deletion Through the App

When an account-deletion option is available within TacHaven, you may follow the instructions provided in the App’s account or settings section.

Requesting Deletion Through Our Website or Email

You may also submit an account or data-deletion request by emailing:

[PRIVACY EMAIL]

Use the subject line:

TacHaven Account Deletion Request

Include:

The email address associated with your TacHaven account
Your username, when applicable
A statement requesting deletion of your TacHaven account and associated data

We may ask you to verify your identity or account ownership before completing the request.

After verification, we will delete or anonymize information associated with the account unless retention is reasonably necessary for:

Legal compliance
Fraud prevention
Security
Dispute resolution
Financial recordkeeping
Enforcement of applicable agreements

Deleting an account may permanently remove training records, uploaded content, settings, and other information associated with the account. Deleted information may not be recoverable.

8. Your Privacy Rights

Depending on where you live, applicable law may provide certain rights regarding your personal information.

These rights may include:

The right to request access to personal information
The right to request correction of inaccurate information
The right to request deletion
The right to restrict or object to certain processing
The right to data portability
The right to withdraw consent when processing is based on consent
The right to receive information about categories of personal information collected
The right to receive information about how personal information is used or disclosed
The right to opt out of certain sales, sharing, or targeted advertising
The right not to be discriminated against for exercising a privacy right

Haven Defense Group does not sell personal information.

To submit a privacy request, contact:

[PRIVACY EMAIL]

We may need to verify your identity before processing a request. We will respond within the timeframe required by applicable law.

Authorized agents may submit requests when permitted by law and when appropriate authorization can be verified.

9. Children’s Privacy

TacHaven is not directed toward children under 13 years of age or the minimum age required to consent to data processing in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has submitted personal information through TacHaven without appropriate authorization, contact us immediately at:

[PRIVACY EMAIL]

We will review the report and take reasonable steps to delete the information when required.

10. International Data Transfers

Haven Defense Group is based in the United States.

Information associated with TacHaven may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Data-protection laws in those countries may differ from the laws in your jurisdiction. When required, we use appropriate safeguards for international transfers.

11. Third-Party Websites and Services

TacHaven may contain links to websites, applications, or services that are not controlled by Haven Defense Group.

We are not responsible for the content, security, or privacy practices of third parties. Review the privacy policies and terms of any third-party service before providing it with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes to TacHaven
Changes to our data practices
New technologies or service providers
Legal or regulatory requirements
Security or operational changes

When we update this policy, we will revise the “Last Updated” date at the top of the page.

When appropriate, we may provide additional notice through the App, our website, email, or another reasonable method.

13. Contact Us

Questions, privacy requests, account-deletion requests, and Google Play Data Safety inquiries may be directed to:

Haven Defense Group LLC

Email: [PRIVACY EMAIL]

Website: https://havendefensegroup.com

Please include enough information for us to understand and respond to your request.